Thursday, February 24, 2005

A Cure For Blogophobia?

Patterico has it.

I have a very simple suggestion for mainstream media types who feel in any way threatened by bloggers: whenever you hear the word “blogger,” think: “reader.”

After all, bloggers who aren’t discussing your newspaper are irrelevant to you. And bloggers who are discussing your newspaper are simply part of your readership.

In other words, they’re your customers. And, while the customer may not always be right, the customer deserves to have his complaints heard.

The main difference between your readers who are bloggers and your other readers is that your blogging readers have a voice – one that you can’t entirely control. On an individual level, each voice is ridiculously small; for 99% of bloggers (including me), it can’t even arguably begin to compare to the power of the newspaper’s voice. Still, it’s more than we had before.

While the voices of the bloggers may tend to be more critical, they are also more engaged. For them, reading the newspaper and thinking about news are important pursuits. These are the people you should be listening to.

A reasonable, well-balanced, and thoughtful set of observations. Which is exactly why the MSM will ignore them.

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